McKenzie, Paul and Associates is an Austin, Texas based debt collection agency that was founded in 2004. McKenzie, Paul and Associates provides debt collection and client services to a broad range of industries. From sole proprietorship’s to large corporations to Fortune 500 corporations, our reputation is built on the principle of client service and comprehension of each client’s individual concerns. Medical collections, dental collections, as well as residential retail collections are just a few of the industries in which we specialize.
Through McKenzie, Paul and Associates the client will benefit from our individualized approach. By way of our experienced and dedicated staff, the client can expect each case assigned to receive prompt and personal attention. We tailor our debt collection efforts to treat problems specifically, rather than reliance on “blanket methods” so often employed in other collection agencies.
McKenzie, Paul and Associates is a full service debt collection provider. We are fully licensed and bonded as required by the State of Texas. McKenzie, Paul and Associates is accredited with the Better Business Bureau with an A+ rating.
We have 40 plus years combined experience in all areas of debt collections. Our success rate will speak for itself. At McKenzie, Paul and Associates, there is no charge or cost to you unless we collect your debt. Are you ready to let McKenzie, Paul and Associates collect that debt that you have written off or given up all hope?
McKenzie, Paul and Associates’ collectors are HIPPA compliant.Read more
Our dental collection team has an average 10 years of direct experience within the dental industry.Read more
McKenzie, Paul, and Associates has a department that handles retail and commercial collection accounts.Read more
Occasionally filing a claim on a company’s surety bond is required, while other times it just takes some reorganizing and resubmitting invoices that are on PO systems. Accounts receivable management and organization can often help aid in collecting on accounts before collection services are needed or required. Then there are times that require more aggressive action against the debtor that begin with skip tracing the debtor, then it might include further investigation of the company/debtor, filing liens against the debtor, and possibly filing suit against them.
McKenzie, Paul & Associates utilizes several different tactics to collect your money. Listed below are the different ways we can help you improve your A/R department and assist your in-house process.
Finding the debtor is one of the biggest frustrations in trying to recover accounts and where many agencies fail. With millions of people some are difficult for businesses to find due to events such as relocation, name change or a change in employment status. The large majority of these people neglect to inform you of these life changes, resulting in lost money to your company and an increase in receivables. Skip tracing- is the art of locating people and their assets. MPA has it down to a science. We are one of the only agencies in the country with an actual, on-staff licensed private investigator overseeing our skip trace department.
Our investment in this important area offers a huge advantage to our clients. Their expertise, coupled with access to the leading locate databases, ensure our locate rates are far higher than agencies that rely on free searches or aren’t equipped with comparable tools. To you, this means we will locate your debtors and their assets, turning bad debt. AR Consulting MPA has helped clients reduce or avoid customer delinquency and write-offs by providing consulting services to companies of various sizes and industries.
Our experienced account receivable management professionals will show you how to increase cash flow and customer retention while reducing bad debt loss while improving customer service in the process. Judgment Collection An astounding 80% of all judgments are never recovered. Most people don’t know that when a judgment are awarded, the court it not responsible for its enforcement — they are.
MPA has the experience, resources and diligence to enforce judgment collections on judicial judgments and we operate on this level nationwide. Some “judgment recovery agents” are merely start-up, home based businesses with little or no experience. Conversely, for over ten years, we’ve been successfully collecting judgments of all sizes. Our proven system combines licensed private investigators with experienced collection professionals and attorneys nationwide.
Our skill in collecting in large, court-ordered judgments has taught us to conduct a thorough investigation that will expose any assets or sources of income. We’re then able to take the necessary steps to legally seize those funds so you can get back your lost monies. At no upfront cost or risk to you, we can collect your unpaid judgment plus any unpaid interest for which you are legally entitled. Time is of the essence. Judgments are subject to a statute of limitations. The sooner you act the better. Whether you have one or one thousand unpaid judgments, we have the resources and experience to start recovering this lost revenue today.
NSF Checks significantly reduces your bottom line and can put you in a difficult position when it comes to customer relations. Having MPA manage this for you is a more cost-effective approach; getting you the money you are owed for the service or product you provided without costing you more time and aggravation. Bad check recovery should be handled by a professional and experienced collection representative. By law, we’re able to recover your money as well as any bank fees. In many cases, additional fees can be added to help offset our collection fee. Our skip tracing service allows us to find the lost check writer in the event that the person can’t be located. We can also work with cease payments when the debtor stops payment on the check.
McKenzie, Paul & Associates uses the same systems that your local police and F.B.I agents use to find out information on your debtors. This investigation will allow you to secure your feelings about your debtor. If you have noticed a change in buying and paying methods please be assured you have a problem on your hands.
We can run a report that will make everything more clear for you. This report will inform you as to what financial crisis your debtor is in. They might be in the process of filing bankruptcy. The only way you would know is by receiving a certified letter from their attorney and by then it’s too late. Your debtor might have several liens and judgments. Once we run this search we can point you in the right direction. Whether it be filing suit or placing them for collections you will know you have made the right decision.
McKenzie, Paul & Associates Inc. runs background checks on all its employees. We pride ourselves in having the most professional employee in our industry. We require that all collectors have more than 4 years of commercial collections experience. All our employees have monthly compliance reviews. We at McKenzie, Paul & Associates Inc. understand that we are dealing with much more then your delinquent accounts. Our collectors comprehend that your customers are one of a kind and try to rebuild the once profitable relationship that was lost.
Full-Service Litigation Fortunately, MPA’s collection programs can manage the large majority of accounts. However, there are a small number of accounts that require our full-service litigation program; but only after all other efforts have been completely exhausted. McKenzie, Paul & Associates Inc. uses attorneys in every corner of the world to make sure that your funds are recovered. Our attorneys use several methods that are free to you to collect your lost funds. Once our in-house collectors feel that they have exhausted their efforts then our network of attorneys begins to work. We have several different programs that will help you secure a judgment against your debtor. If liens laws still apply in your state we can secure your interest by having one of our commercial law league attorneys file the lien for you. (Separate rates will apply) Our litigation program is designed to handle all necessary litigation claims in an unwavering, firm but professional manner. A licensed private investigator completes a thorough financial investigation on the debtor. In the event of a bankruptcy or insolvency, further due diligence may be performed to determine our next steps. This guarantees that only very qualified cases with probable recovery are referred to an attorney for final collection.
This investigation’s outcome will typically yield one of the following:
We determine that the possibility of recovery is not likely and you won’t pay a cent. Accounts will be returned to the collection queue for future efforts.
During the investigation, information is obtained that will assist our efforts to resolve the account prior to litigation. The account is returned to the pre-legal queue for further work.
Our recommendation is full litigation and you decide how to proceed. Only you have the power to authorize this step, in writing, in order for us to move forward. When legal action is appropriate and only after we receive your written authorization along with onetime payment for the upfront legal costs to begin, our affiliated attorneys file a lawsuit and resume the collection process until we encounter a successful resolution. In this situation, the debtor may be held responsible for our fee and you will typically be awarded the entire amount you are due.
I’ve been working with McKenzie Paul & Associates for a few years. They were referred to me by my lawyer when I was considering filing with the small claims court. My lawyer suggested going thru a collections agency could be a more efficient, effective and a cheaper option. What a blessing to have found these guys for my small business! Thankfully, I do not have to call them often but when I do, they are quite successful in collecting on the money owed to us by other businesses. I find them to be fair, honest and up front about my chances, fees etc… I imagine some of the bad ratings listed for them are from those folks who OWE money and have to deal with this company. It sucks to get calls from a collection agency just as much as it sucks to have provided services and not be paid in good faith.
I have worked with McKenzie Paul & Associates while working at three separate companies. I first worked with them while employed by a newspaper in Mesa, AZ. They were able to collect most accounts we sent to them. We used this agency to collect our largest and most difficult accounts, and they did not disappoint. I then used the same agency when working in Carson City, NV. We did not have very many accounts that were difficult, but MPA collected what was placed with them. I am now using them while working with am employer in Scottsdale, AZ. The accounts we send are very difficult and they are still able to recover most of the amounts I believed to be a total loss. I recommend MPA to anyone who has difficult accounts that need be recovered!
Nothing but nice, professional service from this company. They were able to get our invoice paid after several attempts and threats we had made before attempting collections. I would for sure use them again for any future problems!!!
I contacted McKenzie and Paul to help me recover about $16000 that I thought I would never see again. Our contractors on the house took our money but did not pay their subcontractors, and we ended up having to double pay everyone. We paid McKenzie and Paul a flat fee to attempt to recover the funds. And when they couldn’t they filed a lawsuit on the business for us. They were diligent in their efforts and eventually after about a year and a half, the defendant finally agreed to pay a monthly fee to us for the next X number of years. We didn’t have to pay any more fees to get to this point, and for every check we receive McK&P would take 1/3. This is money we didn’t expect to see again and we are glad Mck&P was able to help us reduce our losses.
Mike at McKenzie Paul did an excellent job of collecting debt from a client of ours that wouldn’t pay. The fees he charges are well worth it. It has been an absolute pleasure to work with this debt collection agency. I would highly recommend them.
Amazing! I own a company in Las Vegas Nevada… I had a few accounts that no matter what I did or said WOULD NOT PAY! Thanks to the Mckenzie Paul group.. I got my money. I chose to do an aggressive collection method… And it worked!! For the poor reviews.. I have to say… IT DOES COST MONEY It is worth it!
There fees were reasonable! Service was professional, prompt.. and I got my money in quick time! Thank you!!
Just a not to the idiot that gave the other reviews… I have to laugh at you.. OUT LOUD.. do you get up and go to work for no money?? I know I don’t!! So.. Yes there are fees disclosed…and I was happy to pay them.. I found them fair and reasonable… When you HIRE a collection company.. you have already been screwed… and LOST the money… so to get a large portion of it back.. It is worth it.