I’ve been working with McKenzie Paul & Associates for a few years. They were referred to me by my lawyer when I was considering filing with the small claims court. My lawyer suggested going thru a collections agency could be a more efficient, effective and a cheaper option. What a blessing to have found these guys for my small business! Thankfully, I do not have to call them often but when I do, they are quite successful in collecting on the money owed to us by other businesses. I find them to be fair, honest and up front about my chances, fees etc… I imagine some of the bad ratings listed for them are from those folks who OWE money and have to deal with this company. It sucks to get calls from a collection agency just as much as it sucks to have provided services and not be paid in good faith.