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How long have you been in business?

McKenzie Paul has been recovering our clients' outstanding receivables since 2004.

Where is your corporation located?

McKenzie Paul is located at 8000 Anderson square ste.110 Austin, Texas 78757. Although our home office is located in Austin, our presence can be felt nationwide. We have representatives and collectors throughout the U.S. And because our corporate office is located in Texas, we must meet some of the most rigid standards for collection agencies in the nation.

Are you incorporated?

Yes, McKenzie Paul is a Corporation formed in 2004.

Are you licensed and bonded?

Yes, McKenzie Paul is a licensed and bonded collection agency that carries a $1,000,000.00 bond for the protection of our clients.

What is your recovery rate?

McKenzie Paul has the highest recovery rate of any agency. McKenzie Paul uses its experienced team and innovative ideas to recover overdue receivables at around 40%! Our team works together to find the solution that will most efficiently collect every account.

How aggressively do you pursue accounts?

To ensure that we provide methods for every possible need, there are a variety of ways in which we approach debtors. Our customer service/audit approach is the utmost diplomatic approach to collections. Our professional collections method is a unique collection technique that will make your customer take care of any debt owed and continue to do business with you. For dispute resolutions a team of specialists in arbitration and negotiation will work on your behalf. McKenzie Paul's total collection package utilizes every legal method that is necessary to collect your account.

Do you collect international accounts?

Yes, McKenzie Paul does handle international claims.

Can I place accounts online?

Yes, our clients are able to place accounts online and can trust that these accounts will be processed immediately.

Do you offer a legal referral program?

Yes we do offer this service. Contact us for more info.

What are your legal fees?

All of our legal referral accounts are sent to an attorney on a contingency basis. The 33.3% fee is only paid if our attorney can collect all or part of the outstanding debt.

What other services do you provide?

At McKenzie Paul we provide a variety of services to clients. We provide free 5 day demand letters to our clients to be sent before placing accounts for any collections work. We also provide free SOS Corporate Status reports to our clients for their debtors and potential customers. In addition, we also have a receivables outsourcing program to help our clients keep their customer's accounts up to date. We also provide a Business Activity Scan to our clients free of charge.

Do you report to credit reporting agencies?

We do not report to any credit agencies to protect our clients from any liability they may incur.

How much do you charge?

McKenzie Paul works on a contingency basis. If we don't collect your account, you owe us nothing for our efforts. Please contact one of our sales representatives to discuss rates.